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Refund Policy

Returns & Replacements

If you are unhappy with your goods, you can return them in a saleable condition within 14 days of receipt for a full refund. The buyer is responsible for the cost of the return postage. We cannot accept responsibility should your returns go missing.
All returns are required to be accompanied with a covering letter and a copy of invoice or receipt.
A refund will be issued as soon as we receive the goods for the price paid for the item (a confirmation email will be sent on receipt – should a valid address be supplied).
We will provide a full refund of postage costs for a returned item if the return is a result of an error that the company has made or the goods are faulty.
Please note that Patterns & Pattern Books are NON Refundable

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